Items where Subject is "381 Commerce"

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Number of items at this level: 53.

A

Anwar, Sohail and Ozuem, Wilson ORCID logo ORCID: https://orcid.org/0000-0002-0337-1419 (2022) An integrated service recovery process for service failures: insights from systematic review. Qualitative Market Research: An International Journal, 25 (4).
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Appiah, Kenneth, Sam-Epelle, Ibelema and Osabutey, Ellis L.C. (2019) Technology and health services marketing in Africa. In: Hinson, Robert, Osei-Frimpong, Kofi, Adeola, Ogechi and Aziato, Lydia, (eds.) Health service marketing management in Africa. Routledge/Productivity Press, Abingdon, UK.
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Bendell, Jem ORCID logo ORCID: https://orcid.org/0000-0003-0765-4413 (2012) Elegant disruption: how luxury and society can change each-other for good. Asia Pacific Work In Progress Research Paper Series Volume 9. Asia Pacific Centre for Sustainable Enterprise, Griffith University, Queensland, Australia.
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Bendell, Jem ORCID logo ORCID: https://orcid.org/0000-0003-0765-4413 , Little, Richard and Sutherland, Neil (2018) The seven unsustainabilities of mainstream leadership. In: Redekop, Benjamin W., Rigling Gallagher, Deborah and Satterwhite, Rian, (eds.) Innovation in environmental leadership: critical perspectives. Routledge Studies in Leadership Research, 9 . Routledge Taylor & Francis, Abingdon, UK, pp. 13-31.

D

Dasanayaka, Chamila ORCID logo ORCID: https://orcid.org/0000-0001-9882-4267 , Gunarathne, Nuwan ORCID logo ORCID: https://orcid.org/0000-0003-3024-9416 and Murphy, David F. ORCID logo ORCID: https://orcid.org/0000-0001-8416-5627 (2024) Environmental responsibility of family businesses: a perspective paper. Journal of Family Business Management, 14 (5). pp. 997-1004.
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Hughes, Helen Philippa Narelle ORCID logo ORCID: https://orcid.org/0000-0001-8454-8206 , Mouratidou, Maria ORCID logo ORCID: https://orcid.org/0000-0002-8144-3537 and Donald, William E. ORCID logo ORCID: https://orcid.org/0000-0002-3670-5374 (2023) Exploring the impact of an industrial placement year on students' competency development: a three-cohort, longitudinal study. Higher Education, Skills and Work-Based Learning, 13 (6). pp. 1218-1233.
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I

Ignazio, Cabras (2008) Agglomeration of services at regional level: the case of call centres in the North West England. In: 1st PhD Conference in Economics 2008 in memory of Vassilis Patsatzis, 16 May 2008, University of Athens, Greece. (Unpublished)

Islam, Md Nazmul and Chitran, Vivek (2022) Social media and social entrepreneurship. In: Information Resources Management Association, (ed.) Research anthology on social media advertising and building consumer relationships. IGI Global, Hershey, PA, US, pp. 867-886.
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J

Jackson, Keith (2015) Book review: Entrepreneurship, innovation and business clusters. International Journal of Entrepreneurial Behaviour and Research, 21 (1). pp. 146-148.
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Jackson, Keith (2012) Relationships causing good disloyalty and bad disloyalty in the convenience retail supply chain: a qualitative study. In: British Academy of Management (BAM) Conference, 11-13 September 2012, Cardiff, UK. (Unpublished)
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Jackson, Keith (2011) What do you want from a relationship? Retailer perspective of B2B relationships in the convenience sector in the UK. In: Research and Scholarship Fest, University of Cumbria, 8 July 2011, Lancaster, UK. (Unpublished)

Jackson, Keith and Jackson, Jacqueline (2015) Sustaining local family food business: leadership without authority. In: Leading Wellbeing Research Festival, 16-18 July 2015, Ambleside, UK. (Unpublished)
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Jackson, Keith and Jackson, Jacqueline (2013) Uncovering the hidden value of networks: the complexity of small retailers relationships. In: Institute for Small Business and Entrepreneurship (ISBE) Conference, 12-13 November 2013, Cardiff, UK. (Unpublished)
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Jackson, Keith and Jackson, Jacqueline (2014) Uncovering the hidden value of networks: the complexity of small retailers' relationships. In: CRED seminar, 26 February 2014, CBIC Paternoster Row, Carlisle. (Unpublished)
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Jackson, Keith, Jackson, Jacqueline and Hopkinson, Gillian (2013) Engaging retailers: giving them voice or controlling their voice, a supplier's perspective. British Academy of Management Conference Proceedings 2013. British Academy of Management.
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Jackson, Keith, Jackson, Jacqueline and Hopkinson, Gillian (2013) Engaging retailers: giving them voice or controlling their voice, a supplier’s perspective. In: British Academy of Management Conference (BAM 2013): Managing to Make a Difference, 10-12 September 2013, Liverpool, UK. (Unpublished)
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Jackson, Keith, Kerr, Emma, Dobson, Charles, Greenwood, Anthony ORCID logo ORCID: https://orcid.org/0000-0002-0231-2230 and Tate, Joanna (2016) Cumbria book and high street retailing. British Library Management and Business Studies Portal .
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Jackson, Keith and McGarrie, Brian (2012) Loyal or not loyal: a study of SME retailers in the modern supply chain. In: 35th Institute for Small Business and Entrepreneurship (ISBE) Conference, 7-8 November 2012, Dublin, Ireland. (Unpublished)

Jackson, Keith and Woodruffe-Burton, Helen (2011) Variations in supplier relations operating within voluntary groups: historical perspectives on relationships and social justice in the independent retail sector. In: 27th Industrial Marketing and Purchasing Conference (IMP 2011), 31 August - 3 September 2011, Glasgow, UK. (Unpublished)
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Justin, Larner ORCID logo ORCID: https://orcid.org/0000-0001-6467-0570 (2021) The Open Source Platform Federation Business Model. In: Teli, Maurizio and Bessetti, Chiara, (eds.) Becoming A Platform in Europe: On the Governance of the Collaborative Economy. Now Publishers, Delft, pp. 180-210.

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Kalagbor, Anthony (2021) Service failure, recovery, and sustainable development: towards justice in the extractive industry of Nigeria. In: Alhassan, Yahaya and Nwagbara, Uzoechi, (eds.) Microfinance and sustainable development in Africa. IGI Global, Hershey, PA, US, pp. 234-263.

Kalagbor, Anthony (2023) Service failure, recovery, and sustainable development: towards justice in the extractive industry of Nigeria. In: Management Association, Information Resources, (ed.) Research anthology on business law, policy, and social responsibility. IGI Global, Hershey, PA, US, pp. 1410-1432.

Kusumawati, Reni Diah, Oswari, Teddy, Yusnitasari, Tristyanti, Dutt, Himanshu and Shukla, Vijay Kumar (2020) Investigating customer satisfaction towards music website in Indonesia and India: a comparative study. International Journal of Digital Signals and Smart Systems, 4 (1-3). pp. 17-39.
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Lai, Jinlu (2017) The comparative research on online impulsive buying behaviour between the U.K. and China. Journal of Residuals Science and Technology, 14 (S1). S119-S124.
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Malik, Poonam ORCID logo ORCID: https://orcid.org/0000-0002-1733-722X (2017) For richer, or poorer, in science and in health… what makes industry-university partnerships work or fail? In: University of Cumbria Research & Innovation Conference: Achievement, Impact and Potential, 7 July 2017, Lancaster, UK. (Unpublished)
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Mulvey, Gail ORCID logo ORCID: https://orcid.org/0000-0003-0894-3065 (2023) Evaluation of the Copeland Work and Skills Programme (Building Momentum 2019-2022), final report. (Unpublished)
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Mulvey, Gail ORCID logo ORCID: https://orcid.org/0000-0003-0894-3065 and Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X (2022) Support for the production of a Copeland Enterprise Development Programme Phase 3, final report. (Unpublished)
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Murphy, David F. ORCID logo ORCID: https://orcid.org/0000-0001-8416-5627 and Stanberry, Joanna ORCID logo ORCID: https://orcid.org/0000-0002-1184-2874 (2023) Contextualising the SDGs in North West England: findings from a multi-method, multi-year approach to relational bottom-up partnering. In: UKI PRME Conference 2023 (Principles for Responsible Management Education), 27-28 June 2023, Aston University, Birmingham, UK. (Unpublished)

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Naeem, Muhammad and Ozuem, Wilson ORCID logo ORCID: https://orcid.org/0000-0002-0337-1419 (2021) Customers’ social interactions and panic buying behavior: insights from social media practices. Journal of Consumer Behaviour, 20 (5). pp. 1191-1203.
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Naem, Muhammad and Okafor, Sebastian (2022) User-generated content and consumer brand engagement. In: Information Resources Management Association, (ed.) Research anthology on social media advertising and building consumer relationships. IGI Global, Hershey, PA, US, pp. 304-331.

O

Ozuem, Wilson ORCID logo ORCID: https://orcid.org/0000-0002-0337-1419 , Ranfagni, Silvia, Willis, Michelle ORCID logo ORCID: https://orcid.org/0000-0001-6183-3661 and Rovai, Serena (2020) User-generated content, service failure and recovery strategies in the fashion industry: the need for a hybrid approach. In: American Marketing Association (AMA) Winter 2021 Conference, 17-19 February 2021, Online. (Unpublished)
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Ozuem, Wilson ORCID logo ORCID: https://orcid.org/0000-0002-0337-1419 and Willis, Michelle ORCID logo ORCID: https://orcid.org/0000-0001-6183-3661 (2022) Digital marketing strategies for value co-creation: models and approaches for online brand communities. Palgrave Macmillan, Cham, Switzerland.

P

Parry, Simon and Jackson, Keith (2010) Small business rates relief in the UK: a comparative review. In: 33rd Institute of Small Business and Entrepreneurship Conference (ISBE 2010), 2-4 December 2010, London, UK. (Unpublished)
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Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X (2016) Brexit: a surprising outcome. In Cumbria Magazine, 2016 (Sept). p. 13.
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Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X (2016) Cumbria at work. In Cumbria Magazine, 2016 (Nov). p. 79.
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Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X (2016) It feels like business as usual. In Cumbria Magazine, 2016 (August). p. 15.
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Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X (2023) Productivity performance varies considerably across the regions of the UK and in recent years, the productivity gap between the UK and Cumbria has widened. In Cumbria Magazine, 2023 (Aug). pp. 12-13.
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Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X (2023) The changing role of business premises in facilitating new business start ups and enterprise development has been the topic of recent research in Cumbria. In Cumbria Magazine, 2023 (May). pp. 8-9.
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Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X (2017) The retail outlook. In Cumbria Magazine, 2017 (Dec). p. 19.
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Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X and Cabras, Ignazio (2009) Impacts of agglomeration on call centre operations: evidence from North West England. Regional Studies, 43 (7). pp. 923-934.
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Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X , Connolly, Stephen, Durnin, Jonathan and Jackson, Keith (2013) Prospects for 'place-based' industrial policy in England: the role of Local Enterprise Partnerships. Local Economy, 28 (7-8). pp. 828-841.
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Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X , Jackson, Keith and Mulvey, Gail ORCID logo ORCID: https://orcid.org/0000-0003-0894-3065 (2015) Regulations: friend or foe? Regulation and growth-oriented small businesses. In: Institute of Small Business and Entrepreneurship (ISBE) Conference, 11-12 November 2015, Glasgow, Scotland. (Unpublished)
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Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X and Mulvey, Gail ORCID logo ORCID: https://orcid.org/0000-0003-0894-3065 (2010) Regional economic resilience: a useful concept for Cumbria? In: Research and Scholarship Fest, University of Cumbria, 9 July 2010, Lancaster, UK. (Unpublished)

Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X , Mulvey, Gail ORCID logo ORCID: https://orcid.org/0000-0003-0894-3065 and Jackson, Keith (2011) The impacts and significance of rates relief for business support in Wales. In: Research and Scholarship Fest, University of Cumbria, 8 July 2011, Lancaster, UK. (Unpublished)

Peck, Frank ORCID logo ORCID: https://orcid.org/0000-0003-1976-154X , Mulvey, Gail ORCID logo ORCID: https://orcid.org/0000-0003-0894-3065 , Jackson, Keith, Cabras, Ignazio, Parry, Simon and Jackson, Jacqueline (2011) The impacts and significance of rates relief for business support in Wales. In: 34th Institute for Small Business and Entrepreneurship (ISBE) Annual Conference: Sustainable futures: enterprising landscapes and communities, 9-10 November 2011, Sheffield, UK. (Unpublished)

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Ruddick, William O., Richards, Morgan A. and Bendell, Jem ORCID logo ORCID: https://orcid.org/0000-0003-0765-4413 (2015) Complementary currencies for sustainable development in Kenya: the case of the Bangla-Pesa. International Journal of Community Currency Research, 19 . pp. 18-30.
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Schaefer, Anja, Williams, Sarah ORCID logo ORCID: https://orcid.org/0000-0002-6923-5217 and Blundel, Richard (2020) Individual values and SME environmental engagement. Business & Society, 59 (4). pp. 642-675.
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Stewart, H. and Jackson, Keith (2017) The challenges for place based innovation. In: Association for University Research and Industry Links (AURIL) Conference, 5-6 October 2017, Bristol, UK. (Unpublished)
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Williams, Sarah ORCID logo ORCID: https://orcid.org/0000-0002-6923-5217 (2018) Can a values reframing of ISO14001:2015 finally give business an effective tool to tackle climate change? In: Crowther, David and Seifi, Shahla, (eds.) Redefining corporate social responsibility. Developments in corporate governance and responsibility, 13 . Emerald, Bingley, UK, pp. 15-26.

Williams, Sarah ORCID logo ORCID: https://orcid.org/0000-0002-6923-5217 and Murphy, David F. ORCID logo ORCID: https://orcid.org/0000-0001-8416-5627 (2023) Learning from each other: UK global businesses, SMEs, CSR and the Sustainable Development Goals (SDGs). Sustainability, 15 (5). p. 4151.
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Williams, Sarah ORCID logo ORCID: https://orcid.org/0000-0002-6923-5217 and Schaefer, Anja (2013) Small and medium-sized enterprises and sustainability: managers' values and engagement with environmental and climate change issues. Business Strategy and the Environment, 22 (3). pp. 173-186.
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Williams, Sarah ORCID logo ORCID: https://orcid.org/0000-0002-6923-5217 , Schaefer, Anja and Blundel, Richard (2017) Understanding value conflict to engage SME managers with business greening. In: Rendtorff, Jacob Dahl, (ed.) Perspectives on philosophy of management and business ethics. Ethical Economy, 51 . Springer, Cham, Switzerland, pp. 73-91.
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Wood, Roy C. (2022) Book review: Tourism in Asian cities. Tourism Management, 92 . p. 104551.
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