Items where Department is "Business" and Year is 2020

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Number of items: 14.


Azemi, Yllka, Ozuem, Wilson and Hobson, Ana (2020) Rationalizing social media opportunities and customer relationships in the luxury fashion industry. Interdisciplinary Journal of Economics and Business Law, 9 (3).

Azemi, Yllka, Ozuem, Wilson and Howell, Kerry E. (2020) The effects of online negative word‐of‐mouth on dissatisfied customers: A frustration–aggression perspective. Psychology & Marketing, 2020 . pp. 1-14.


Bowen, Gordon, Appiah, Dominic and Okafor, Sebastian (2020) The Influence of Corporate Social Responsibility (CSR) and Social Media on the Strategy Formulation Process. Sustainability, 12 (15). e6057.

Brierley, Gerry, Ozuem, Wilson and Lancaster, Geoff (2020) Subconscious marketing communication techniques and legal implications. Journal of Decision Systems . pp. 1-10.


Clay, Matt, Kidd, Moray, Gale, Andrew W., Boardman, Tim, Murphy, Jim, Wynn, Tony, Naylor, Steven and Ellwood, Jo (2020) Understanding loss of containment of non-radiological chemotoxic materials in the civil nuclear and process industries. Process Safety and Environmental Protection, 136 . pp. 203-213.


Klebl, David P., Monteiro, Diana C. F., Kontziampasis, Dimitrios, Kopf, Florian, Sobott, Frank, White, Howard D., Trebbin, Martin and Muench, Stephen P. (2020) Sample deposition onto cryo-EM grids: from sprays to jets and back. Acta Crystallographica Section D Structural Biology, 76 (4). pp. 340-349.


Mecinska, Aleksandra, James, Carolyne and Mukungu, Kate (2020) Criminalization of women accessing abortion and enforced mobility within the European Union and the United Kingdom. Women & Criminal Justice . pp. 1-16.

Mouratidou, Maria (2020) Career stories of four UK academics: paths, issues and motivations [in press]. In: Antoniadou, Marilena and Crowder, Mark, (eds.) Modern day challenges in academia: time for a change. Edward Elgar, Cheltenham, UK.

Mouratidou, Maria (2020) Moving from industry to academia. In: Antoniadou, Marilena and Crowder, Mark, (eds.) Modern day challenges in academia: time for a change. Edward Elgar, Cheltenham, UK.


Ozuem, Wilson (2020) Minding the competition: the drivers for multichannel service quality in fashion retailing. Journal of Retailing and Consumer Services .

Ozuem, Wilson (2020) Service quality in multichannel fashion retailing: an exploratory study. Information Technology and People .

Ozuem, Wilson, Willis, Michelle and Ng, Raye (2020) Determinants of the characteristics of online brand communities and millennials: Towards a re-conceptualisation. In: American Marketing Association (AMA) Summer Conference (2020), August 18-21st 2020, Online. (Unpublished)


Stott, L. and Murphy, David (2020) An inclusive approach to partnerships for the Sustainable Development Goals (SDGs): Using a relationship lens to explore the potential for transformational collaboration. Sustainability Special Issue., 12 (19). e7905.


TAYLOR, SIMON PETER (2020) A Realist philosophical approach for housing research: critical realism. International Journal of Housing and Human Settlement Planning, 6 (2). pp. 1-20.

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