Items where Author is "Patel, Amisha"
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Article
Ozuem, Wilson
ORCID: https://orcid.org/0000-0002-0337-1419
, Patel, Amisha, Howell, Kerry E. and Lancaster, Geoff
(2017)
An exploration of consumers' response to online service recovery initiatives.
International Journal of Market Research, 59
(1).
pp. 97-115.
ORCID: https://orcid.org/0000-0002-0337-1419
, Patel, Amisha, Howell, Kerry E. and Lancaster, Geoff
(2017)
An exploration of consumers' response to online service recovery initiatives.
International Journal of Market Research, 59
(1).
pp. 97-115.
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