Items where Author is "Lindridge, Andrew"
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Article
Azemi, Yllka, Ozuem, Wilson
ORCID: https://orcid.org/0000-0002-0337-1419
, Lancaster, Geoff and Lindridge, Andrew
(2019)
Service failure and recovery strategies in the Balkans: an exploratory study.
Qualitative Market Research: An International Journal, 22
(3).
pp. 472-496.
ORCID: https://orcid.org/0000-0002-0337-1419
, Lancaster, Geoff and Lindridge, Andrew
(2019)
Service failure and recovery strategies in the Balkans: an exploratory study.
Qualitative Market Research: An International Journal, 22
(3).
pp. 472-496.
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