Project success and quality: balancing the iron triangle

Wright, Andrew and Lawlor-Wright, Therese (2018) Project success and quality: balancing the iron triangle. Routledge, Taylor & Francis, Abingdon, UK.

[thumbnail of extract - front matter & chapter 1]
PDF (extract - front matter & chapter 1) - Published Version
Available under License CC BY-NC

Download (1MB) | Preview
Official URL:


Projects are inherently risky, since they involve some level of uncertainty, doing something new in the target environment, but the percentage of projects seen as a success is still disappointingly low, especially for IT projects. The ‘Iron Triangle’ of time/cost/quality suggests that all three aspects are equal, but with quantitative methods for monitoring project performance, the focus is primarily on managing cost and time. This book seeks to redress the balance, explaining the rationale and benefits of focusing more on quality (fitness for purpose and conformance to requirements) before detailing a range of tools and techniques to support rebalancing the management of projects, programmes and portfolios. It shows how managing project quality actively can reduce costs through minimising wastage, and reduce delays through avoiding rework, leading to improved project success rates and customer satisfaction.

Item Type: Book
Publisher: Routledge, Taylor & Francis
ISBN: 9780815380399
Departments: Academic Departments > Institute for Industrial Practice (IIP)
Additional Information: Andrew Wright is a Visiting Lecturer at the University of Cumbria, UK. Therese Lawlor-Wright is leader of the Project Management group at the University of Cumbria, UK.
Depositing User: Anna Lupton
Date Deposited: 02 Apr 2019 09:08
Last Modified: 06 Jul 2021 08:47


Downloads per month over past year

Downloads each year

Edit Item