Items where Subject is "384 Communications; telecommunication"

Appiah, Dominic, Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 , Howell, Kerry E. and Lancaster, Geoff (2019) Brand switching and consumer identification with brands in the smartphones industry. Journal of Consumer Behaviour, 18 (6). pp. 463-473.

Azemi, Yllka, Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 , Howell, Kerry E. and Lancaster, Geoff (2019) An exploration into the practice of online service failure and recovery strategies in the Balkans. Journal of Business Research, 94 . pp. 420-431.

Azemi, Yllka, Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 , Lancaster, Geoff and Lindridge, Andrew (2019) Service failure and recovery strategies in the Balkans: an exploratory study. Qualitative Market Research: An International Journal, 22 (3). pp. 472-496.

Huggins, Mike ORCID: https://orcid.org/0000-0003-2789-4756 (2007) BBC radio and sport 1922–39. Contemporary British History, 21 (4). pp. 491-515.

Naeem, M. and Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 (2021) The role of social media in internet banking transition during COVID-19 pandemic: using multiple methods and sources in qualitative research. Journal of Retailing and Consumer Services, 60 . p. 102483.

Naeem, Muhammad and Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 (2022) Understanding the different types of UGC participants and social context for fashion brands: insights from social media platforms. Qualitative Market Research: An International Journal, 25 (2). pp. 181-204.

Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 , Howell, Kerry E. and Lancaster, Geoff (2019) Consumption and communication perspectives of IT in a developing economy. Technology Analysis and Strategic Management, 31 (8). pp. 929-942.

Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 , Prasad, Jason and Lancaster, Geoff (2018) Exploiting online social gambling for marketing communications. Journal of Strategic Marketing, 26 (3). pp. 258-282.

Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 , Thomas, Tara and Lancaster, Geoff (2015) The influence of customer loyalty on small island economies: an empirical and exploratory study. Journal of Strategic Marketing, 24 (6). pp. 447-469.

Peck, Frank ORCID: https://orcid.org/0000-0003-1976-154X and Cabras, Ignazio (2009) Impacts of agglomeration on call centre operations: evidence from North West England. Regional Studies, 43 (7). pp. 923-934.

Peck, Frank ORCID: https://orcid.org/0000-0003-1976-154X and Cabras, Ignazio (2009) Off-shoring in the contact centre industry and employment in the North West of England. Service Industries Journal, 29 (2). pp. 173-184.

Prince, Heather ORCID: https://orcid.org/0000-0002-6199-4892 (2017) Text messaging as a near synchronous method of remote support in outdoor adventurous settings. Applied Mobilities, 3 (2). pp. 168-183.

Akbar, Mian Faisal and Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 (2019) Disruptive innovation: the high-end market perspective. In: 24th UK Academy for Information Systems International Conference, 9-10 April 2019, University of Oxford, UK. (Unpublished)

Appiah, Dominic and Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 (2019) Effects of innovative patterns of smartphones on brand switching. In: 24th UK Academy for Information Systems International Conference, 9-10 April 2019, University of Oxford, UK. (Unpublished)

Bidmead, Elaine ORCID: https://orcid.org/0000-0003-0166-4506 , Reid, Tilly ORCID: https://orcid.org/0000-0002-5145-5879 , Marshall, Alison ORCID: https://orcid.org/0000-0001-6816-2362 and Southern, Veronica (2016) Teleswallowing - from pilot to service transformation: barriers to the adoption of successful telehealth solutions. In: The King’s Fund Digital Health and Care Congress: Enabling patient-centred care through information and technology, 5-6 July 2016, The King's Fund, London, UK. (Unpublished)

Islam, MD Nazmul and Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 (2019) The impact of social media on social entrepreneurship in a developing country. In: 24th UK Academy for Information Systems Conference (UKAIS2019), 8-10 April 2019, Oxford, UK. (Unpublished)

Rahman, Habibur and Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 (2019) Open innovation practice in the UK-based food sector SMEs: ethnic minority. In: 24th UK Academy for Information Systems International Conference, 9-10 April 2019, University of Oxford, UK. (Unpublished)

Rai, Dipen and Ozuem, Wilson ORCID: https://orcid.org/0000-0002-0337-1419 (2019) Exploring the relationship between online service failure, recovery strategies and customer satisfaction. In: 24th UK Academy for Information Systems International Conference, 9-10 April 2019, University of Oxford, UK. (Unpublished)

Huggins, Mike ORCID: https://orcid.org/0000-0003-2789-4756 (2016) BBC radio and sport 1922-39. In: Boyle, Raymond, (ed.) Sport and communication volume one: history and context: heroes and villains. SAGE Library of Sports Studies . SAGE Publications, London, UK.

Noto La Diega, Guido, Bessant, Claire, Thanaraj, Ann, Giles, Cameron, Kreitem, Hanna and Allsopp, Rachel (2018) “The internet: to regulate or not to regulate?” Submission to House of Lords Select Committee on Communications' inquiry.

Heinonen, Paavo (2015) Modern portable technology in environmental education as part of formal curriculum teaching. Masters dissertation, University of Cumbria.