Items where Author is "Anwar, Sohail"

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Anwar, Sohail and Ozuem, Wilson (2022) An integrated service recovery process for service failures: insights from systematic review. Qualitative Market Research: An International Journal .
[thumbnail of Ozuem_AnIntegratedService.pdf]

Naeem, Muhammad, Al Sulaimani, Ahmed Hamed Abdullah and Anwar, Sohail (2021) A resource-based technological view in the adoption of an e-procurement system. International Journal of E-Business Research, 17 (2). pp. 40-60.

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