Primary Care Networks (PCNs) Maturity Impact Evaluation: Report for Lancashire and South Cumbria ICS

Kaehne, Axel, Roberts, Louise, Simcock, Tom, Irving, Greg, Grimwood, Tom ORCID: https://orcid.org/0000-0001-8099-6191 and Feather, Julie (2022) Primary Care Networks (PCNs) Maturity Impact Evaluation: Report for Lancashire and South Cumbria ICS. (Unpublished)

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Abstract

Lancashire and South Cumbria (LSC) Integrated Care System (ICS) have commissioned an evaluation project from the Evaluation and Policy Analysis Unit (EPA) at Edge Hill University in collaboration with the University of Cumbria to help inform development of a robust development support offer for Primary Care Networks (PCNs) going forward. The evaluation gathered views and opinion of key stakeholders about the usefulness, strengths and potential areas for improvement of the LSC PCN Development Support tool. Our analysis revealed enthusiasm and widespread support for the application of this tool and identified some areas to further strengthen the utility of the tool for PCNs.
• For our respondents, maturity was associated with added value delivering high quality health care services to local populations and reflective of good partnership work with other organisations addressing health inequalities
• Respondents welcomed the developmental support derived from the tool and it was perceived as helpful during the initial developmental phase of PCNs
• Improving the tool should be guided by current and future needs, taking into account learning from the COVID-19 period
• A balance should be struck between granular detail capturing specifics of PCNs and the generic side of the tool
• To maximise its potential role in addressing health inequalities, linking the tool domains with dashboard data was seen as important
• The tool should capture risks to PCN maturity such as the high workload demands on clinical directors of PCNs
• It was felt that new skills and competencies were required not just at PCN level but also at neighbourhood team m level
• The PCN Development Support tool was seen as a key tool to facilitate shared learning across PCNs
• Information from self-assessment returns should be synthesised to formulate key lessons across PCN footprint including other partner organisations

On the basis of our findings we make the following recommendations:
1. Continue to use the PCN Development Support tool as a quality improvement and shared learning mechanism for PCNs across the LSC Integrated Care System (ICS) footprint
2. Embed the PCN Development Support tool within a narrative of quality improvement taking into consideration factors including workload wellbeing, fatigue and burnout of staff
3. Co-produce the next iteration of the PCN Development Support tool with all stakeholders, including neighbourhood team leads
4. Link dashboard data to matrix domains where possible
5. Develop a theory of change on maturity and its impact on health equalities
6. Identify future development support offers specific to PCNs.

Item Type:	Report
Departments:	Centre for Research in Health and Society (CRIHS) Health and Society Knowledge Exchange (HASKE)
Depositing User:	Anna Lupton
Date Deposited:	04 Oct 2022 08:49
Last Modified:	13 Jan 2024 13:46
URI:	https://insight.cumbria.ac.uk/id/eprint/6625

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