Understanding social consumer fashion brand engagement journey: insights about reputed fashion brands

Ozuem, Wilson ORCID logo ORCID: https://orcid.org/0000-0002-0337-1419 and Naeem, Muhammad (2021) Understanding social consumer fashion brand engagement journey: insights about reputed fashion brands. Journal of Brand Management, 28 . pp. 510-525.

[thumbnail of Naeem and Ozuem_Journal of Brand Management_accepted version.pdf]
PDF - Accepted Version
Available under License CC BY-NC

Download (610kB) | Preview
[thumbnail of Ozuem_UnderstandingTheSocial.pdf]
PDF - Published Version
Available under License CC BY

Download (1MB) | Preview
Official URL: https://doi.org/10.1057/s41262-021-00239-5


The rise of social media platforms (SMPs) has increased information exchange, which can influence social consumer fashion brand engagement (SCFBE). Although there is evidence that SMPs increase online purchasing, there is limited understanding regarding how SMPs affect social fashion engagement, fashion brand relevance, and buying decisions. The present study targeted social media users who directly or indirectly engaged with reputed fashion brands in the UK. Findings revealed that social passion, social tendency, individual warmth, and social liking enhance social fashion brand engagement. The study found that equitable, bearable, and viable are three important elements of fashion brand relevance. Finally, social ties and trust, credibility, homophily, and discounts are the drivers of purchasing decisions for fashion brands. Based on the results, the study presents a SCFBE model which is supported by the triangular theory of love and social impact theory. The results of this study can inform marketing managers within fashion brand organizations of the driving forces of SCFBE.

Item Type: Article
Journal / Publication Title: Journal of Brand Management
Publisher: Palgrave Macmillan
ISSN: 1479-1803
Departments: Institute of Business, Industry and Leadership > Business
Depositing User: Insight Administrator
Date Deposited: 01 Oct 2021 12:22
Last Modified: 14 Feb 2024 12:30
URI: https://insight.cumbria.ac.uk/id/eprint/6251


Downloads per month over past year

Downloads each year

Edit Item