Fit and appropriation model for training: an action research study to advance mobile technology training in police forces

Abbas, Noorhan (2020) Fit and appropriation model for training: an action research study to advance mobile technology training in police forces. Doctoral thesis, University of Cumbria.

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Abstract

As police forces are information intensive organisations, the use of advanced Information Systems in policing has led to the transformation of the social and the organisational life in forces. Nevertheless, the results of a pilot study conducted after four years of the roll out of mobile Kelvin devices in a medium-sized Constabulary in the UK have revealed officers’ resistance to using the full range of functionalities offered by these devices. The Kelvin devices’ initial training did not accommodate for differences in officers’ IT skills, experiences, roles, work contexts and police culture (ensuring the existence of a good-fit between all these factors). Hence, officers were unable to efficiently appropriate the Kelvin devices’ functionalities in different contexts and to various tasks.

Item Type: Thesis/Dissertation (Doctoral)
Departments: Pre June 2020 Academic Departments and Services > Academic Departments > Business, Law, Policing & Social Sciences (BLPSS) > Policing, Criminology & Social Sciences
Depositing User: Christian Stretton
Date Deposited: 01 Jun 2020 15:17
Last Modified: 02 Jun 2020 11:43
URI: https://insight.cumbria.ac.uk/id/eprint/5555

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