Human capital in the Dubai hotel industry: A study of four- and five-star hotels and the HR challenges they face

Brien, Anthony, Anthonisz, Angela and Suhartanto, Dwi (2019) Human capital in the Dubai hotel industry: A study of four- and five-star hotels and the HR challenges they face. Journal of Human Resources in Hospitality & Tourism, 18 (2). pp. 240-258. Full text not available from this repository.

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Official URL: https://doi.org/10.1080/15332845.2019.1558489

Abstract

Dubai brands itself as an international leisure and business center and home to the luxury hotel market. While hotel growth has been, and continues to be rapid, little is known about hotel employees, their demographics or how they feel about working in this industry. This article reports the findings of what is the first review of Dubai hotel human capital, noting there are significant difference in workforce demographics to other countries, for example, it is male dominated, highly educated, and employees note positive levels of organizational social capital. It also highlights potential challenges going forward.

Item Type: Article
Journal / Publication Title: Journal of Human Resources in Hospitality & Tourism
ISSN: 1533-2845
Depositing User: Christian Stretton
Date Deposited: 21 Feb 2020 11:09
Last Modified: 21 Feb 2020 11:09
URI: http://insight.cumbria.ac.uk/id/eprint/5368

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