An exploration of student satisfaction using photographic elicitation: differences between undergraduate and postgraduate students

Bates, Elizabeth, McCann, Joseph J., Haynes, Ruth and Harland, Laura (2017) An exploration of student satisfaction using photographic elicitation: differences between undergraduate and postgraduate students. In: Higher Education Academy (HEA) Annual Conference: Generation TEF: Teaching in the Spotlight, 4-6 July 2017, Manchester, UK. (Unpublished)

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Abstract

Student satisfaction is both an important, yet controversial issue within the Higher Education sector, which is typically measured through policy-driven metrics such as the National Student Survey (NSS). The aim of the current paper is to report findings of two studies conducted that explored student satisfaction amongst two samples: undergraduates and postgraduates. Many existing studies and national metrics are largely quantitative in design; the current study utilises photographic elicitation and a student-led interview approach to explore this much researched topic with a novel methodology. Results are discussed in line with the implications for current practice and Higher Education Institutions.

Item Type:	Conference or Workshop Item (Paper)
Departments:	Applied Psychology and Social Studies
Depositing User:	Anna Lupton
Date Deposited:	07 Dec 2017 16:53
Last Modified:	21 Feb 2019 19:48
URI:	http://insight.cumbria.ac.uk/id/eprint/3464

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