An exploration of student satisfaction using photographic elicitation: differences between undergraduate and postgraduate students

Bates, Elizabeth ORCID: https://orcid.org/0000-0001-8694-8078 , McCann, Joseph J. ORCID: https://orcid.org/0000-0003-3787-5858 , Haynes, Ruth and Harland, Laura (2017) An exploration of student satisfaction using photographic elicitation: differences between undergraduate and postgraduate students. In: Higher Education Academy (HEA) Annual Conference: Generation TEF: Teaching in the Spotlight, 4-6 July 2017, Manchester, UK. (Unpublished)

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Abstract

Student satisfaction is both an important, yet controversial issue within the Higher Education sector, which is typically measured through policy-driven metrics such as the National Student Survey (NSS). The aim of the current paper is to report findings of two studies conducted that explored student satisfaction amongst two samples: undergraduates and postgraduates. Many existing studies and national metrics are largely quantitative in design; the current study utilises photographic elicitation and a student-led interview approach to explore this much researched topic with a novel methodology. Results are discussed in line with the implications for current practice and Higher Education Institutions.

Item Type:	Conference or Workshop Item (Paper)
Departments:	Academic Departments > Health, Psychology & Social Studies (HPSS) > Applied Psychology and Social Studies
Depositing User:	Anna Lupton
Date Deposited:	07 Dec 2017 16:53
Last Modified:	12 Jan 2024 17:47
URI:	https://insight.cumbria.ac.uk/id/eprint/3464

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